
Getting Started Guide
2 EN/LZT 108 5826/6 R2B Ericsson
November 2002
Calling for a Bump Code
RightFax requires a channel authorization (bump code) to enable the channels and
features that you have purchased. Before calling for your bump code, you must have the
RightFax server software completely installed. Please refer to the RightFax documentation for
installation instructions.
You must call the Ericsson License Center (ELC) for your bump code. The ELC can
be reached 24 hours a day, 7 days a week. Please refer to the registration card that
comes with the fax server software for information on how to contact the ELC. Please
have available your serial numbers for the fax server, additional features, and channels,
as they will be requested by the contact personnel.
! To obtain a bump code:
1. Once the RightFax software is installed, run the RightFax server Control Panel
applet and click the Channel Authorization tab.
2. Click the box that says “<Click here for BUMP Info>” for the field labeled
“The 24-digit code to GIVE to Technical Support.”
3. Write down the 24-digit code which appears.
4. Call Ericsson License Center (ELC). Please have this 24-digit code as well as
your serial numbers for the fax server, additional features, and channels ready to
provide to the ELC. The ELC will give you a new 24-digit code.
Note You will have 72 hours from the time you click “<Click here for BUMP
Info>” to call the ELC and give them your bump information and serial
numbers. If more than 72 hours have passed, you will need to re-click the “The
24-digit code to GIVE to Technical Support” box to obtain a new code.
5. Type the new code in the “The 24-digit code GIVEN to you” field on the
Channel Authorization tab. This code activates the channels and features
purchased; you will see the number of authorized channels and features
displayed on the screen. This bump code is case sensitive; all alphabetic
characters must be upper-case.
Important The bump code is good for one use only. If you ever need to reload fax server
software from scratch, you will need to call for a new code.
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